FREQUENTLY ASKED QUESTION’S
 

Q: Is lunch and/or snack provided as part of camp?
A: No, TQ does not provide lunch or snacks to participants. All campers will need to bring a lunch with a drink which will be stored until lunch time just as it would during the school year. An insulated lunch box or bag with an insert to keep the lunch cool is preferred. As participants are active, they should also bring a water bottle along with a non-perishable snack to keep in their backpack. Campers will not have access to vending machines and will not be able to buy lunch. Do not send money to camp with your child.

Q: Can my 5 year old or my 13 year old attend?
A: All children must be entering 1st grade through the 7th grade. In order to plan a high quality program, we prepare our daily schedule of activities based on a specified age and developmental range. We are not able to make exceptions.

Q: Do I have to register and pay for all sessions at one time?
A: No, but registration is first on a come-first served basis. Registrations must be paid for as they occur. You will still receive the discount even if you register at a later date for additional sessions.

Q: Do I get a discount if my child can’t come every day?
A: No. Camp activities are planned for all participants to enjoy on a daily basis. If you elect not to have your child participate, no monies will be credited for days not in attendance.

Q: Do I have to be faculty/staff/CRS member to register my child?
A: No, this program is open to everyone. However, from Feb 25 – Mar 3, UM Faculty/Staff have priority.
 
Q: When does registration close?
A: When sessions fill (100 maximum) or one week prior to the upcoming session. If participants register late, all pertinent camper information forms must be turned in the first day of camp

Q: When is my paperwork due?
A: We request that all information is submitted 2 weeks prior to the first date your child attends camp. If you register your child late, all paperwork must be submitted and approved prior to their attendance at camp.

 
Q: What happens if I don’t turn it in?
A: If paperwork is not turned in then the camper cannot attend. No refund will be given for the missed day(s). To assist parents in meeting submission deadlines, we will provide several reminder notices regarding the due date and the status of submission. This policy is MANDATED by the State of Maryland Department of Health and Mental Hygiene.

Q: Can I register now and send in my payment when the monies become available?
A: We have made arrangements for registration via on-line credit card payment, as well as in person credit card, cash, or check payment. We do not have any arrangements for partial payments at this time. Please refer any registration and payment concerns to Mary Mires 301-226-4409. We would be happy to work with you on a case by case basis.

Q: Do you have any payment plan or scholarships? Do you accept payment vouchers from state and federal government agencies?
A:  We do not sponsor scholarships, nor do we accept payment vouchers from state or federal agencies. Please refer any payment issues to Mary Mires 301-226-4409.

Q. Do I have to drop my camper off at the scheduled start time or can I bring him/her anytime?  
A: In order for your child to have the optimal camp experience, regular attendance is best. All children are placed in activity groups and irregular attendance can make it difficult for your child to bond with other group members. If your camper is dropped off after 9 am, then special arrangements will need to be made with the Assistant Director in advance. Activity Groups utilize a variety of Campus venues, and your child will need to be escorted to the appropriate site upon arrival.
 
  
Q: Can I get a list of other participants to check for carpool options?
A: We cannot distribute private information for campers. As an alternative, we can let you know if a particular participant is currently registered if you provide the name.
 
Q: Can I attend one of the day camp sessions to see what its like before I register?
A: We cannot allow anyone who is not registered to participate, but you are welcome as a spectator. All site visitations can be arranged through the Assistant Director or Director. Our website is comprehensive and provides valuable information on the nature of our camp. You are also invited to attend the camp orientation on July 2nd at the ERC.
 
Q: If my child does not like the camp session, can I get a credit for another session or non-credit programming course?
A: Any requests for refunds should be forwarded to Mary Mires the Camp Director via e-mail at mmires@umd.edu. Our goal is to provide a quality camp your child will enjoy.

Q: Can I make suggestions about the day camp programming?
A: You are welcome to fill out a CRS feedback form which is available at the Member Services Desk. You may also email your comments to mmires@umd.edu. We have received many wonderful suggestions that have been implemented in our programming, but please know that we may not be able to accommodate your request.

For all other questions, seek assistance from the following:
Primary Contact:   Mary Mires (301 226 4409).
Alternate Contact: Barb Aiken (301 226 4411).